Shipping & Delivery

You can contact us at any time to inquire about the progress of your order after placing it. 

Order processing:

After you complete the order, the order enters the processing status, including the following steps:
1. We will contact you within 48 hours to confirm the order information (if it is a wholesale order or there is a problem with the address).
2. If it is a customized product: it takes 7-15 working days to produce. Since the process complexity of customized products is different, the completion time will be different, and the production time may even be longer. Therefore, our customer service team will communicate with you about the relevant matters of customized products.

Shipping Method:

Fedex, USPS, DHL, sea transportation, etc. (We will choose the most appropriate transportation method according to the actual situation. If it is a customized product, in order to save transportation costs, we recommend that you choose the sea transportation method.)

Transportation time:

Fabric only: 10-15 working days
Customized products: 30-50days(including production time)

USA: 20-40 days after order shipment (affected by the new US tariffs, all US orders will be shipped by sea, the shipping time 20-40 days)

For expedited shipping, please contact online customer service or email:service@flowerva.com immediately after placing an order.

Other countries:
International shipping: 10-15 working days
Sea shipping: 20-40 days

In most cases, your order will arrive within the estimated delivery time. However, the actual delivery date may be affected by flight arrangements, weather conditions and other external factors.
If your package has been delivered or the tracking information shows that your package has been delivered but you have not received it, please contact our customer service immediately within 10 business days of the order date.

Shipping fee: 

Fabric（Free shipping for orders over $79 worldwide）

US:
   Regular shipping: $19.95
   Express shipping: $69

Other Countries:
  Regular shipping: $9.95
  Express shipping: $39.95

Customized Products

Taxes:

You are responsible for customs fees on your own.Fees vary in different regions and are determined based on local policies.

Note:

1. We do not ship to PO Boxes and military addresses (APO, FPO).
2. Please confirm your shipping address before placing an order. Changing the address after the order is shipped may incur additional charges.
3. After the order is shipped, we will send you a tracking number via email.