PRIVACY POLICY
Privacy Policy
We value your privacy and are committed to protecting the personal information you provide to us.
This Privacy Policy explains how Flowerva collects, uses, shares, and processes your information, as well as the rights and choices you have associated with that information.
This Privacy Policy applies to all personal information collected during any written, electronic, and oral communications or collected online or offline, including our website, located at flowerva.com (“the Site”), through our mobile application, as well as any other written, electronic, and oral communications with Flowerva and its representative parties (collectively, the “Services”).
Please read our Terms and Conditions and this Policy before accessing or using our Services. If you cannot agree with this Policy or the Terms and Conditions, please do not access or use our Services.
If you are located in a jurisdiction outside the European Economic Area, by using our Services, you accept the Terms and Conditions and accept our privacy practices described in this Policy.
We value your privacy and data protection. This Privacy Policy is designed to explain how we collect, use, store, and protect the personal information you provide to us.
Information Collection
We may collect personal information that you voluntarily provide when interacting with us, such as your name, contact details, and address.
We may also collect anonymous browsing information through the use of Cookies and similar technologies. This information is used to improve our website and provide a better user experience.
Information Usage
We will use the collected personal information for the following purposes:
Processing and delivering your orders.
Providing customer support and conducting satisfaction surveys.
Sending you information about special offers, promotions, or related products, but only if you have consented to receive such communications.
Information Storage & Protection
We take reasonable security measures to protect your personal information from unauthorized access, use, or disclosure.
Your personal information is stored on secure servers only when necessary and promptly deleted when no longer needed.
Protecting Your Information
We take appropriate physical, electronic, and administrative steps designed to maintain the security and accuracy of personally identifiable information we collect.
Exclusion of Taxes & Fees
Our prices and fee listings typically explicitly state that they do not include taxes.
Please note that you may be responsible for paying applicable taxes, customs duties, or other additional charges. These fees are your responsibility and may vary based on region, country, and product.
Cookies
We may collect information about your computer, including, where available, your IP address, operating system, and browser type, for system administration. This is statistical data about how you browse our website.
Managing Cookies
You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies.
However, if you select this setting, you may be unable to access certain